How to forward emails to Fred

Set up a rule in your mailbox once, and school and club emails reach Fred by themselves.

Wherever you see your-family-048213@fred.family below, use your family's own Fred address instead — you'll find it in the app by tapping your initials at the top right, then Connected apps.

01 — Gmail

Forward from Gmail

Forward all emails

  1. (01)On a computer, open the forwarding settings in Gmail. The Gmail app on your phone can't set up forwarding.
  2. (02)Click Add a forwarding address.
  3. (03)Enter your-family-048213@fred.family.
  4. (04)Click Next, then Proceed and OK. Fred confirms the request automatically.
  5. (05)Refresh Gmail and open the forwarding settings again. Until you refresh, Gmail can keep saying it is waiting for verification.
  6. (06)Select Forward a copy of incoming mail to, pick your-family-048213@fred.family, and choose keep Gmail's copy in the Inbox, so every email also stays in your own inbox.
  7. (07)Click Save Changes at the bottom of the page. Using a work or school account and the option is missing? Your organisation may have turned forwarding off; ask your IT admin.
  8. (08)Open the Fred app, tap your initials at the top right and go to Connected apps. Once Fred has confirmed, your name shows that emails are being forwarded. Was the page already open? Go back and open it again.

Forward only emails from certain senders

  1. (01)First add your-family-048213@fred.family as a forwarding address: follow steps 1 to 5 above and stop there. Gmail only lets a filter forward to an address it has verified.
  2. (02)In Gmail on a computer, click the slider icon (Show search options) on the right of the search bar at the top.
  3. (03)Under From, enter the email address of the sender whose emails you want to forward.
  4. (04)Click Create filter.
  5. (05)Tick Forward it to and select your-family-048213@fred.family.
  6. (06)Click Create filter. The filter forwards new emails from now on, not the ones already in your inbox.

02 — Outlook

Forward from Outlook

Forward all emails

  1. (01)Open Outlook on the web. Click Settings (the gear at the top right) and go to Mail → Forwarding. On Outlook.com this option can also be called Forwarding and IMAP.
  2. (02)Turn on Enable forwarding and enter your-family-048213@fred.family.
  3. (03)Tick Keep a copy of forwarded messages. That way every email also stays in your own inbox.
  4. (04)Click Save. Outlook may ask you to sign in again, and Outlook.com asks you to turn on two-step verification first if it isn't on yet. With a work or school account, your organisation may block forwarding to outside addresses; the emails then bounce back to you, so ask your IT admin.
  5. (05)Open the Fred app, tap your initials at the top right and go to Connected apps. Once the first email has arrived, your name shows that emails are being forwarded.

Forward only emails from certain senders

  1. (01)Open Outlook on the web. Click Settings, go to Mail → Rules and choose Add new rule.
  2. (02)Give the rule a name, for example 'Emails from school'.
  3. (03)Under Add a condition, choose From and enter the sender's email address.
  4. (04)Under Add an action, choose Forward to and enter your-family-048213@fred.family.
  5. (05)Click Save. Repeat this for other senders, or add several email addresses to the same rule.

03 — iCloud

Forward from iCloud

Forward all emails

  1. (01)Open iCloud Mail in your browser and sign in with your Apple Account.
  2. (02)Click the Settings button at the top of the mailbox list. Then click Settings and choose Mail Forwarding in the sidebar.
  3. (03)Tick Forward my email to and enter your-family-048213@fred.family.
  4. (04)Leave Delete messages after forwarding unticked. That way the forwarded emails also stay in your own inbox. Close the settings; iCloud saves your changes automatically.
  5. (05)Open the Fred app, tap your initials at the top right and go to Connected apps. Once the first email has arrived, your name shows that emails are being forwarded.

Forward only emails from certain senders

  1. (01)In iCloud Mail, click the Settings button at the top of the mailbox list. Then click Settings and choose Rules.
  2. (02)Click the + button at the top right and give the rule a name, for example 'Emails from school'.
  3. (03)Under Message, choose that the email is from a sender, and enter the sender's email address.
  4. (04)Under Action, choose to forward the email, and enter your-family-048213@fred.family.
  5. (05)Click Add. Make a separate rule for each sender. A new rule can take up to 15 minutes to start working.

Not finding what you are looking for?

Email us and we’ll help you out. hello@fred.family

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